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Eastway Lock & Key, Inc.

Charlotte Locksmiths
Ranked #3 in Charlotte | Grade B+
4.70 (331 reviews)

Eastway Lock & Key, Inc.

Local locksmith offering in-shop key cutting, rekeys, and hardware, plus mobile service for homes and businesses across Charlotte. Located at 3807 Monroe Rd with posted weekday and Saturday hours.

Why Homeowners Choose This Business

Established local shop with a physical location for walk-in key and hardware needs, plus mobile service for area customers. Clear hours, responsive phone support, and a broad inventory help resolve most lock and key issues efficiently.

Service Area

Charlotte metro including Concord, Indian Trail, Huntersville, Mount Holly, Marvin, Rock Hill, and Waxhaw.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Performs at or above the local average for Google rating.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Locksmith Services
  Service
  Supplier
  Commercial Service
  lock rekeying
  key duplication
  Residential Service
  master key systems
  deadbolt installation
  door hardware
  commercial locksmith
  residential locksmith
  safe sales and service
  automotive keys
  lock repair
  Access Hardware

Residential and commercial lock service, rekeys, key duplication, master key systems, door and lock hardware, safe sales and service, and select automotive key services.


Recent Reviews

4.70

(Based on 331 reviews)

Customers note friendly staff, reliable workmanship, and efficient key and lock solutions. Google rating: 4.70 based on 331 reviews.

Google Review
David Grindstaff on Eastway Lock & Key, Inc.

Our company has been doing business with Eastway since 2006. They have handled our security, building access, and other key based needs all those years and have done a fantastic job. We recently had a need for s special security service and once again they did a wonderful job. Well done as always Tristin and Tina!!

I had a great experience with this locksmith company. Communication was excellent from start to finish — they answered promptly, kept me updated, and arrived right on time. The technician was professional, efficient, and made the whole process stress-free. It’s refreshing to work with a company that values clear communication and timely service. Highly recommend.

Google Review
Christine Mathews on Eastway Lock & Key, Inc.

Alex came out to my house to change some exterior locks and help me with internal door locks and knobs. My house was built in the 30's, so it was important to me to keep the original knobs but still have the locks functioning. He did an incredible job, and I am so grateful for the time and attention that he gave my home! I would happily use them again!

Google Review
Margaret Siegel on Eastway Lock & Key, Inc.

Fantastic experience with Eastway. Highly recommend. They came out initially for urgent call on a Sunday night and were timely. Our technician that eventually completed the repair of our locks was Rebecca, who was absolutely fantastic. Cannot say enough great things- knowledge, professional, and efficient. Undoubtedly the best customer service and repair service experience I have ever had. She is a gem! Highly recommend- Eastway does customer service the right way!

Alex from Eastway Lock and Key was fantastic to work with! I needed quick help on a property that we evicted a tenant at. Alex and Eastway Lock and Key communicated quickly and efficiently throughout the whole process.

Alex called ahead, was right on time, and worked quickly at the property. Alex was a pleasure to chat with and easygoing as he went about the job. While I hope to never evict someone again, I do look forward to future opportunities to work with Alex and Eastway Lock and Key!



Frequently Asked Questions

You can have keys cut, locks rekeyed, and purchase common lock and door hardware. The shop can also discuss safe options and schedule on-site service for your home or business.

Yes, they service homes, offices, and facilities. Typical requests include rekeying, lock repair or replacement, master key systems, and door hardware upgrades.

They offer select automotive key services, which may vary by make and model. Call ahead with your vehicle details to confirm availability and pricing.

Rekeying keeps your existing lock hardware but changes the key that operates it, which is often the most cost-effective option. If the lock is worn, damaged, or you want a hardware upgrade, replacement may be recommended.

Yes, they provide safe sales and related services. Availability and service options can depend on the safe type and issue, so it’s best to call with details.
 Verified Listing

Opening Hours


  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday Closed

Request Service


Business Details


Business Rating
4.70 (331 reviews) FeaturedPro Business
Address
3807 Monroe Rd, Charlotte, NC 28205, USA, Charlotte, NC 28205, US
Business Type
locksmith

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